CSI
The CSI screen lists every Oracle Customer Support Identifier declared in Nomasx-1. One line per contract. Each row carries the identifier, a friendly description, the contract validity dates and its current status.
The CSI is the contractual anchor: the entitlement counts (subscribed licences, support), the usage analysis (Usage report) and the financial impact computation (Financial report) all attach to a CSI through the components catalog.
At a glance
Goal of the view
For each CSI under management:
- Inventory the support contracts. Every active CSI must be associated with at least one application — otherwise it is a contract for an application that has nothing left.
- Track validity windows. From / To dates drive the renewal calendar.
- Capture the status. Active / Closed matches what Oracle's contract management portal shows. Closed CSIs are kept for historical reporting but no longer count.
Columns
| Column | Source | What it tells you |
|---|---|---|
| CSI ID | CSI_ID — numeric contract identifier. | The Oracle reference. |
| Description | CSI_DESCRIPTION — text. | Friendly label. |
| From date | CSI_FROM_DATE — date. | Start of the support coverage. |
| To date | CSI_TO_DATE — date. | End of the current support window. |
| Status | CSI_STATUS — Active / Closed. | Whether the contract is still in force. |
Audit columns (CSI_AUDIT_USER, CSI_AUDIT_DATE) are hidden but tracked on the row.
Tips & best practices
- Sort by To date ascending to surface the next renewals — the budget-planning view.
- Confirm every active CSI maps to at least one application in Subscribed Licenses. An orphan CSI is a contract paid for an application that no longer uses it.
- Closed CSIs remain visible for audit traceability — leave them in place rather than deleting the row.
- The screen is writable — only the licence administrator should edit it. Each change is captured in the audit columns and surfaces in the Audit Trail if the underlying table is being audited.